“We would like to acknowledge you for the way you dealt with the sale of our home recently.
Each step of the way was managed with care, efficiency, professionalism, and warmth. You are such a standout agent for Harcourts with your local knowledge, sales history, community connections, impeccable organisation and meticulous attention to every detail. You gave us informed advice along the way that was important in our decision making but at no time did we feel any pressure.
You listened to us and made sure we felt comfortable with the process, and showed empathy and consideration for our needs and provided key information, critical to the speedy and seamless sale of our home.
You met with us regularly with updates and ensured you communicated with us with clarity and transparency.
You are such a genuine person and Mark and I felt so comfortable and that eliminated all stress and made it such a positive experience. We would not hesitate to recommend you as an agent and thank you for running a successful, easy and smooth sale of our property.”
Nicky de Lautour and Mark Johnston
“From the moment I met Rosie, I felt completely at ease with the entire process of selling my home. She was never pushy and always respectful I could not recommend her more highly. The daily communication and feedback as we moved through the marketing process was so reassuring and calming. Rosie worked extremely hard with the sale of my home and achieved a fantastic result, allowing me to move on with my next adventure. I would not hesitate to work with Rosie again and would strongly recommend her to anyone thinking of selling their property. She is a wonderful lady who carries herself with class and dignity.”
Nadine Norcross
“Hi Rosie and Rose, I wanted to let you know that I loved working with you both through the sale of my house, and what a difference it made having you so engaged in the process with me.
It’s easy to sign someone up I’m sure, but what made the absolute difference for me compared to other sales agents was your attention to detail. The help you offered to me to be able to make the right decisions on prepping the house, making sure someone was there to oversee this if I couldn’t, and the additional touches that came with you being experienced agents made all the difference.
It’s a highly emotional process and having your honest, and very regular catch ups and check-ins made me feel you were on the journey with me.
Huge thanks!”
Leeanne
“We engaged Rosie Houghton to market and sell our home in Braemar Road last summer. Knowing Rosie well from our shared passion for Stand Up Paddling and the beach, we felt she had just the right combination of skills and talent to find the right buyers for our home – a warm, friendly and open nature, a great eye for detail, incredible organisational skills while being flexible and understanding of our needs. Rosie communicated frequently with us and potential buyers, leading us all to a great end result and helping to make the tough decisions easier. Super-dedicated, she went above and beyond the expected many times, including to help sort out Council sign-off on historical records. She would always come by a little early to help sprinkle the finishing touches on our open home viewings, and was quick to provide all details and property reports to buyers. Rosie found us this very home that we fell in love with when we first moved to the North Shore three and a half years ago, so when our needs changed, we knew she’d be the perfect agent to find a new family who love it just as much.10/10.”
Victoria Stuart
“I feel the need to tell everyone (& I do) what a fabulous experience working with Rosie Houghton & Michael Swarbrick. Right from our first point of contact both my husband & I felt very comfortable & encouraged by their professionalism & yet ease of manner. Not once were we pressured or stressed out about making decisions. We were given choices & felt in control of decisions . It’s a really fine balance & these two have nailed it. This was the best house selling experience of our lives & we’ll never forget it. Thank you soo very much Rosie & Michael.
Footnote : These two don’t normally partner up but my husband & I simply couldn’t choose between the two of them. So went with both. So thank you for that also.”
Nicola & Mark Elrick
“Thank you so much for all of your hard work. You went above and beyond and we really appreciate it. We are so glad you came into our lives. Keep in touch.”
Kane, Jody and Eden, Elliot and Harry
“Rosie Houghton from Harcourts Real Estate in Takapuna, recently handled the sale of a residential property of ours which was under a commercial lease. Nothing was straightforward but she stuck to the job and handled it all very well. Happy to share the job when she herself did not have a buyer but another Company did. Pleasant and very ethical, I can recommend her if you are in the market to buy or sell.”
Helen Parry
“Hi Rosie,
I just wanted to thank you for all your support and help selling the house. The guidance you gave us on what to do to make the house more saleable was invaluable.
Your enthusiasm and expertise in the market ensured that as many interested parties as possible came to the auction. It was obvious how hard you worked and we are grateful for all your efforts in following up on people who came to the open homes.
Now we are ready to find our next home and are glad you are by our side to help.
Thanks again.”
Janette and Bernard Symes
“I can highly recommend Rosie, my partner and I had the pleasure of dealing with Rosie selling our first home. This was a new process for us and Rosie did a great job at explaining everything and ensuring we were kept in the loop at all times. Her communication was excellent and informative with daily and weekly updates. We felt she had a relaxed and extremely personable manner about her which matched our own style and knew potential buyers were in good hands. Thank you Rosie for doing everything you did and selling our little unit to allow us to move into our own little family house.”
Laura and Scott
“Hi Rosie, I just wanted to send you an email to thank you for your guidance and support in the process for purchasing my first home!
You were genuine, informative and helpful throughout the whole journey and were so great to deal with. I will definitely be recommending you to friends and family :-)”
Becky West
“Rosie Houghton has exclusively assisted us with selling our past two homes and we will continue to engage her with any future sales as well. Rosie’s style is honest and not pushy, but gets the required results. My husband and I have given listings to agents in the past, based upon them telling us an over inflated figure of what what they believed the home to be worth, only then to convince us at sale time to decrease our expectations and price. Rosie, we find to be honest from the outset, which ultimately means that we avoid disappointment during an already emotional time.
Rosie works hard for her customers, is an excellent communicator and in general a lovely lady. I have no problem at all recommending others wishing to sell their homes to deal with her.”
Amanda Kay (Reference 2)
“We recently sold our house and Rosie has been an excellent choice of real estate agent for us. We live overseas so all communication was done by telephone or email. We felt well informed every step of the way and appreciated her thorough approach. Rosie kept in daily regular contact through text and/or email. We were impressed with her knowledge of the current market and the information she provided us with to assist in our decision making. We were very pleased with the result. Thanks Rosie!”
Jo & Craig McIlroy
“Rosie surpassed our expectations as a real estate sales consultant. Having used others in the past, Rosie set a new standard in terms of her professionalism, outstanding realism and honesty, creative staging of the home to further enhance the features, time and patience in assisting us make the best decision for us, ability to actively listen and her great follow through. I have no hesitation in recommending Rosie Houghton to anyone who wished to use her services to sell their home. In choosing Rosie, I firmly believe you would be choosing one of the best in the industry.”
S & K Delaney
“I wanted to take the opportunity of letting you know how much we appreciated your advice, professionalism and help selling our family home. We have owned our home for 28 years and have many treasured memories of our family growing up here. We felt the way you marketed the house on our behalf reflected the pleasure and happiness associated with our long term family home. Your guidance about areas that could be smartened up prior to putting the house on the market was extremely valuable. We were thrilled and absolutely amazed that the house sold after only 4 days on the market. Having so many offers to put in front of us after such a short time speaks for itself. I am delighted to recommend you to prospective clients as I am sure you will do as well for them as you have for us.”
Frances Hague
“I am writing this in appreciation to Rosie Houghton for the wonderful professional service she gave me in the sale of my home in Milford. There are too many stories that one can hear about less than positive experiences with real estate salespeople. However, I have nothing but praise for the way Rosie conducted the whole process on my behalf – she is a credit to her profession. From my first meeting with Rosie, her experience, ethics and friendly approach left me feeling comfortable and confident, and made this an enjoyable and stress free process. I found her to be extremely dedicated and efficient in keeping me informed through the campaign, with regular feedback and progress reports. I also appreciated her knowledge and guidance throughout the entire process. I achieved a surprisingly quick result which exceeded my expectation, thanks to Rosie, and would not hesitate in recommending her to anyone looking for exceptional service and professionalism.”
Jo-Anne Cooper
“I would like to recommend Rosie Houghton as a real estate salesperson who is very professional, thoughtful and nice. She worked hard to find me a house with the specifics I wanted and did all she could in a professional manner to ensure I got it although we met some difficulties in the process. Her expertise, professionalism and warm personality make her just the perfect salesperson. Thanks Rosie.”
Sunny
“I can highly recommend Rosie as very professional and yet warmly personable real estate agent who sold my property in seamlessly efficient record time! I felt enormous relief at being able to trust her completely throughout the whole process and confidently relaxed about the outcome which I believed would be positive in her capable hands. Rosie has outstanding people skills as well as a broad range of work and life experience to offer you as clients and she will work hard and ethically on your behalf. I can wholeheartedly say that my experience with her selling my property was a pleasure from beginning to a very positive end. I have a great deal of appreciation, respect and admiration for this capable, proactive woman. Keep up the great work you are doing Rosie!”
Faye Paul
